Business owner / CEO
See the funnel as it really is: which stages convert, where leads leak out of the pipeline, and which teams burn budget on calls that never had a chance.
AI conversation intelligence for sales & support
Know why deals close. Know why they don't.
AuditCalls transcribes and scores 100% of your conversations — phone, messengers, email and beyond — surfacing script gaps, missed objections and the exact moments revenue leaks.
100%
of conversations analyzed — not a 2% sample
Day 1
first insights after connecting your channels
- Results on day one
- Integration in hours
- Pure SaaS
- Certified data operator
- Accredited IT company
Who it's for
Built for everyone who owns a number
One source of truth for the people who carry revenue targets — and the ones who keep quality high.
Head of sales
Score every manager against the same objective yardstick — no more listening to hundreds of recordings to find out who actually follows the process.
QA lead / senior operator
Auto-checklists review every dialogue instead of a 2–5% manual sample, so quality control finally covers the whole floor.
AI call analysis
Watch AuditCalls read a real conversation
The AI breaks every dialogue into stages, objections, emotions and trigger phrases — then tells you exactly what it cost you.
Inbound sales call — software subscription renewal
Hi, I'm calling about the proposal you sent last week. Honestly, it looks pretty expensive to us.
Ah, I see... I can send you the full price list again by email today.
We're also in talks with another vendor, and I'd need to think it over before deciding anything.
Sure, no problem. I'll email everything over and you can get back to us whenever it's convenient.
Okay... I'll try to look at it this week, maybe.
Great, thanks for your time! Have a good day.
What AuditCalls flagged
Stage missed
Needs confirmation was skipped — the manager never clarified what the client is actually comparing against.
Objection missed
'Too expensive' went unanswered: no return to value, no question about budget expectations.
Trigger phrase
'Need to think it over' was detected but never treated as a decision point — and a competitor mention slipped by unanswered.
Negative emotion
Doubt and hesitation in the client's tone from the first minute; no trust-building response.
No next step
The call ended without a scheduled follow-up, an owner or a deadline — statistically, a deal already lost.
Growth point
Coach the team on the price objection: acknowledge it, reframe to value, then offer a comparison tailored to the client's use case. The AI Trainer can rehearse this exact scenario.
Example dialogue for illustration. In production, every call is scored automatically within minutes of hanging up.
Voice of customer
What your customers are really telling you
Beyond scripts and scores, AuditCalls clusters what buyers actually say across thousands of conversations.
Fears & doubts
The concerns that stall deals — risk, switching costs, 'we tried something like this before' — quantified by how often they appear and where they kill momentum.
Needs & requests
The features, terms and service levels clients keep asking for, mapped straight from live dialogues instead of guesswork surveys.
Satisfaction & loyalty
What makes customers stay, renew and recommend — the phrases and moments that separate promoters from churn risks.
And the quiet finding most teams miss: most lost deals aren't lost to competitors. They're lost to what was never said — no follow-up, no explained value, no next step.
Omnichannel coverage
Every channel your customers use, one picture
AuditCalls ingests conversations wherever they happen and turns them into a single analytics hub.
Telephony
Landline, mobile and cloud PBX calls transcribed and scored automatically, in full.
Messengers
WhatsApp and Telegram conversations analyzed with the same criteria as voice.
One reporting hub
Stop stitching spreadsheets together from five systems. AuditCalls merges every channel into unified dashboards — same criteria, same scores, one truth.
Social networks
Comments and direct messages from your social channels join the same quality pipeline.
Email
Written correspondence checked for tone, completeness and script compliance.
Offline visits
Recorded in-person meetings and field visits feed the same conversion funnel.
- Unified conversion funnel across all channels
- Cross-channel customer journey timeline
- Team and agent leaderboards
- Objection and trigger-phrase heatmaps
- Exportable reports for boards and investors
- Custom dashboards per role and team
The AuditCalls suite
Five tools, one brain
Start with speech analytics and grow into a full AI coaching stack — everything runs on the same conversation engine.
Speech Analytics
100% of dialogues under QA
Automatic transcription, scoring and checklist review of every conversation — no sampling, no blind spots, full coverage from day one.
AI Prompter
The right words at the right second
Real-time on-screen hints during live calls: the next stage, objection-handling lines and the answers your best reps would give.
AI Trainer
Practice before the real client
Simulated conversations with an AI 'client' that pushes back, stalls and objects — new reps reach standard without burning real leads.
Trigger Words & Audio Badges
Instant alerts on what matters
The moment someone says a competitor's name, 'too expensive', 'refund' — or something worse — the right people are notified in real time.
AI Agents
Routine calls, handled
Autonomous voice and chat agents qualify leads, answer repetitive questions and book meetings around the clock.
The full cycle
AuditCalls works before, during and after every call
Not a post-mortem tool — a system that changes how conversations happen, not just how they're judged.
Prepared, not hopeful
- Reps open the call with the right script and client history
- Checklists and playbooks stay current, built from real conversations
- New hires train on AI-simulated scenarios
Nothing slips through
- Real-time prompts for the next stage and objection handling
- Instant alerts on trigger words and competitor mentions
- Supervisors can step in before the deal is gone
Every call pays forward
- Automatic score, findings and growth points
- Team-level trends instead of anecdotes
- Coaching based on evidence, not memory
The effect compounds
Every analyzed call sharpens the next one. Checklists evolve, prompts get smarter, and the team builds a living record of what actually works — the advantage grows with every conversation.
The cycle is fully automatic — no manager has to remember to press 'record and analyze'.
Getting started
From zero to the full picture in one week
Implementation is measured in hours, not quarters.
-
Connect channels
Plug in telephony, CRM, messengers and email — typically done within hours, no developers required.
-
Build your checklists
Turn your sales methodology into scoring criteria in a visual editor — no code, no consultants.
-
First insights on day one
The AI starts scoring conversations immediately; within 24 hours you see the first patterns.
-
Full picture within a week
Days later you have funnel-wide analytics: conversion by stage, top objections, team benchmarks and growth points.
Results
What teams report after switching to AuditCalls
Averages self-reported by customers within their first months of use.
+25%
growth in sales
+18%
call-to-deal conversion
+12%
average deal size
+15%
repeat purchases
Figures are customer-reported averages across AuditCalls teams; individual results depend on your baseline process and adoption.
Customers
Teams that stopped listening to calls by hand
Three operations leaders on what changed after AuditCalls.
We used to spend hours a week on recordings and still covered only a fraction of calls. Now I don't listen to calls at all — and somehow I have more control than ever.
For the first time I can say exactly why we lose deals. Not a hunch — an actual ranked list, with the recordings attached.
A new operator used to take months to reach standard. With the AI trainer they rehearse real scenarios before their first live call — onboarding time has visibly shrunk.
Security & compliance
Your conversations stay yours
Enterprise-grade protection for the most sensitive data a company has — what customers actually say.
Encryption everywhere
TLS in transit and encryption at rest — recordings and transcripts are protected end to end.
Isolated infrastructure
Data lives on secure, isolated servers with strict access control and audit logging.
Certified data operator
Personal data processing is handled by a certified operator under formal data-protection obligations.
Compliance built in
Aligned with regional data-protection requirements and software registries, with consent handling for recording.
FAQ
Questions teams ask before starting
Rollout, integrations, accuracy and legality — in plain words.
Connecting channels usually takes a few hours. Checklists are configured in a visual editor, the first insights arrive on day one, and the full analytics picture forms within the first week.
Popular cloud PBX providers and mainstream CRMs connect out of the box. If you use something less common, our team wires it up during onboarding — usually via API or data export.
All traffic is encrypted with TLS, data is encrypted at rest on secure isolated servers, and processing is performed by a certified personal-data operator with strict access controls.
Yes. AuditCalls analyzes messengers (WhatsApp, Telegram), email, social network conversations and even recorded offline visits — all unified into one reporting hub.
The engine is built for high-accuracy transcription across multiple languages, including Hebrew and Russian, and accuracy keeps improving as it learns your product vocabulary and speaker names.
AuditCalls is a pure SaaS subscription based on seats and conversation volume. There's nothing to install; you receive an individual quote for the Team or Enterprise plan after a short call.
Yes, when done properly. AuditCalls supports consent handling and configuration per regional requirements — we'll walk you through the right setup for your jurisdictions during onboarding.
Yes. The AI Prompter shows hints during the conversation, and trigger-word alerts reach the right people the moment a key phrase is said — not after the call ends.
A unified funnel across channels, per-agent scorecards, objection and trigger-phrase heatmaps, script-compliance trends, plus exportable summaries for leadership reviews.
Absolutely. Our team helps translate your sales methodology into scoring checklists and suggests improvements based on patterns we see across thousands of similar conversations.
Pricing
Simple SaaS pricing, sized to your team
No licenses to buy, nothing to install — a subscription that scales with seats and volume.
Team
Individual quote
For growing sales and support teams that want objective QA and a fast start.
- Speech Analytics on 100% of conversations
- Core integrations: telephony, CRM, messengers
- Visual checklist editor
- Standard dashboards and reports
- Email support
Enterprise
Custom quote
For organizations that need custom volume, deep integrations and guaranteed response.
- Everything in Team, at custom volume
- Advanced integrations and API access
- Dedicated customer success manager
- SLA with guaranteed response times
- Security review and compliance support
Find out what your calls have been hiding
Fifteen minutes, your own dialogues, real scores and growth points. That's all it takes to see where your revenue leaks.